Urgent Care

Increase efficiency and enhance organizational resilience with QB’s urgent care billing services.

Are you struggling to improve profitability despite having a successful business? The growing demand for urgent care centers has led to constant changes in urgent care billing, making it a complex and evolving process. Without a solid understanding of urgent care revenue cycle management, businesses risk not receiving the full reimbursement they deserve.

At QB, we specialize in providing customized urgent care billing services tailored to meet the unique needs of your organization. Our billing and coding experts are well-versed in the importance of compliance, accuracy, and timely reimbursements. We handle everything from coding and filing clean claims to managing receivables.

Challenges in Urgent Care Billing

Billing for urgent care services can be intricate. A successful revenue cycle management process involves careful monitoring and handling of all billing and coding aspects. Urgent care centers often face reimbursement issues due to factors such as inaccurate billing, misunderstanding of payer requirements, and improper documentation. Common challenges include:

  • Incorrect documentation
  • Inaccurate coding
  • Missing valuable charges

The Solution: Outsource Your Urgent Care Billing to QB

The urgent care billing process begins right at the front desk. Since most urgent care centers lack a pre-registration process, the front desk team needs to gather basic patient information for billing when the patient walks in. At QB, we begin our work here.

Given the urgent nature of services, prior authorization is often not possible. To minimize billing issues, we recommend that each patient signs a financial responsibility affidavit before receiving care. Once the front desk gathers patient demographics and insurance details, and the provider updates medical records with treatment notes and prescriptions, we handle the coding, claims submission, and follow-up with payers to ensure timely reimbursement.

QB's Urgent Care Revenue Cycle Management Process

Urgent Care Medical Coding

Our certified coders determine the appropriate codes for each diagnosis and procedure to ensure accurate reimbursement.

Accounts Receivable & Denial Management

Our AR team monitors claims to ensure timely payment and quickly manages rejections and denials to maximize reimbursement.

Urgent Care Medical Billing

Our billing specialists enter charges, submit clean claims to payers, and post payments, all while ensuring compliance with industry standards.

Clinical Documentation Improvement

We ensure that clinical documentation is complete and accurate, improving coding accuracy, minimizing denials, and boosting revenue.

Urgent Care Coding Services

Level I / Triage (Minor Issues)

When patients receive evaluation and management (E&M) services without diagnostic testing.

Level II / Intermediate (Moderate Issues)

When injections, vaccines, or splinting are administered along with E&M services.

Level III / Complex Care (Severe Issues)

When IV infusion, sutures, and E&M services are provided.

The QB Advantage

Extensive Knowledge

Deep understanding of urgent care billing and coding intricacies.

Experienced Resources

A team of experts with proven experience in urgent care revenue cycle management.

Performance-Driven Approach

Focus on achieving the best possible outcomes for our clients.

Customer Success

We work alongside your team to drive profitability and ensure smooth billing operations.

Partner with QB to optimize your urgent care billing process and ensure timely, accurate reimbursements while maintaining financial health for your practice.

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